Shipping & delivery

Nothing is shipped, because nothing is physical

We sell no gemstones, no yantras, no rudraksha, no printed kundlis and no puja bookings. The only thing you can buy on this site is a pack of messages to Panditji, so there is no shipping address to give, no courier, no tracking number and no delivery or handling charge, now or later. If a page ever asks you for a postal address in order to sell you something, it is not us.

What delivery means here

Delivery is the messages being credited to the account that paid for them. Once they are there, the balance shows in the chat and you can spend it straight away. Nothing is emailed to you and nothing has to be downloaded or installed. The pack is simply live on your account.

When it happens

As soon as the payment is confirmed, which is normally a matter of seconds. The confirmation that triggers it comes from the payment gateway rather than from your browser, which is the part worth knowing: if you close the tab, lose signal during the bank’s verification step, or your UPI app never returns you to the site, the pack still arrives. The money moved, so the delivery follows.

Where we deliver

Anywhere the site loads, because there is no geography to a message balance. Nothing is posted, couriered or shipped to an address, in India or anywhere else: what you buy is a number of messages credited to your account, and it arrives the moment the payment clears. Payment from outside India is taken in US dollars through PayPal, and payment from India in rupees through Razorpay.

How long a delivered pack lasts

Until you spend it. A pack has no validity window and no date on it, so messages you bought are waiting whenever you come back. Where you hold more than one, the pack you bought first is spent first. Free questions are always spent before purchased ones.

If it does not arrive

On the rare occasion a payment succeeds and the pack does not appear within a few minutes, write to contact@modernpanditji.com with the payment id from your Razorpay receipt. We check it against the payment record and credit the pack by hand. If it turns out the payment never completed, that is not a delivery problem but a reversal, and the refund policy covers what happens next.

What a pack costs and how far it goes is on the pricing page. Getting your money back is the refund and cancellation policy. The agreement the whole purchase sits under is the terms. Anything not covered by those reaches a person at contact@modernpanditji.com.