Terms & Conditions

Modern Panditjiis operated by Utkarsh Agarwal, an independent proprietor in India. In these terms “we” and “us” mean the operator, and “you” means whoever is reading the site.

A question, a complaint, a refund or a legal notice all reach a person at contact@modernpanditji.com, or through the contact page.

One kind of thing, in a handful of sizes: a pack of messages to Panditji, the AI astrologer in the chat. A pack is a number of messages, and they stay good until you spend them. Every pack currently on sale is listed below.

• Ek Jhalak — ₹121 for 5 messages, with no expiry on them.
• Ek Baithak — ₹251 for 12 messages, with no expiry on them.
• Sangat — ₹501 for 25 messages, with no expiry on them.
• Poorna Path — ₹1,100 for 75 messages, with no expiry on them.
• Kul Purohit — ₹5,100 for 400 messages, with no expiry on them.

The current list, with what each pack is for, is on the pricing page. Nothing else on this site is sold: no gemstones, no yantras, no puja bookings, no remedies.

Who may use this site

The site is meant for people aged 18 and over. Talking to Panditji needs an account, and so does buying a message pack, because every question asked has to belong to somebody. Everything else here, the kundli, the matching and the panchang, needs nothing at all. Keep your sign-in to yourself, because anything done from your account is treated as done by you. The chart you get is only ever as good as the birth date, time and place you type, so enter them as accurately as you can.

Paying

You are charged the currency printed on the button you press, and nothing else. Rupee prices include GST and go through Razorpay, which takes your card, UPI or netbanking details on its own secure page. Prices shown in US dollars, which is what a visitor outside India is quoted, go through PayPal instead. Either way we never see or store your card details. A pack is a one-time purchase: there is no subscription, nothing renews, and nothing is charged again unless you buy another pack.

What counts as a message

One message is one question you ask. Panditji’s reply is not counted, and your own transcript is the record, so you can check what you have spent against it at any time. Any complimentary questions shown on the site at the time are always spent before purchased ones, so buying a pack never voids questions you have not used. Where you hold more than one pack, the one you bought first is spent first.

A pack does not expire

Messages you have bought stay yours until you spend them. There is no validity window, no date to keep an eye on, and nothing lapses if you put the site down for a year and come back to it. The only two ways a balance goes down are you asking a question and a refund being made.

A price change never reaches a pack you already bought

We may change what a pack costs or how many messages it holds. Those changes apply to future purchases only. What a pack was sold with is recorded on your order at the moment you buy, and that record is what you receive rather than the current price list.

Refunds and cancellation

Nothing here auto-renews, so there is nothing to cancel. If a pack needs to be refunded, write to us and we will sort it out. The whole of it is set out in our refund and cancellation policy.

Delivery

Nothing is posted to you. Messages are credited to your account as soon as the payment is confirmed, which is usually a matter of seconds. This is covered by the shipping and delivery policy for what happens when it is not.

What you agree not to do

Please do not resell or redistribute what you buy, share an account so that one pack serves many people, or try to work around the message count. Please do not scrape the site or hit it with automated bulk requests, because it is a small operation and that is felt immediately. And please do not use the chat to harass anybody, to impersonate anybody, or to enter another person’s personal details without their say-so.

What we may do

We may change, add to or retire parts of the site, and we may take it down for maintenance. We may suspend or end an account that is abusing the terms above. If we end your access for a reason that is not your doing and you still hold unspent messages, we refund them. Withdrawing something you have paid for and keeping the money is not a thing we will do.

Readings are not advice

Everything on this site, including your kundli, the matching score, the dashas, the panchang and anything Panditji says, is offered for reflection and cultural interest. It is not medical, legal, financial or psychological advice, and no outcome is promised. The full version, and it matters, is on the disclaimer.

Your data

What we collect, what we refuse to collect and how to have it deleted is set out in the privacy policy, which is written for India’s Digital Personal Data Protection Act, 2023.

Liability

The site is provided “as is”, without warranty of any kind. To the fullest extent permitted by law, our total liability to you for anything arising out of this site or these terms is limited to what you actually paid us in the twelve months before the claim. We accept no liability for indirect or consequential loss, or for any decision taken in reliance on a reading.

Changes to these terms

We may update this page. When we do, the date at the top changes, and the version on this page at the time of your purchase is the one that governs it. If a change is significant we will say so on the site rather than quietly editing the text.

This site is made and operated in India, and these terms are governed by Indian law.

Before it ever gets that far, please write to contact@modernpanditji.com. A grievance sent there reaches a person, not a queue, and almost everything is settled that way.